In this Lesson
[Day 28/30: Product Manager to CEO 30 Day Challenge] How do you know if your customers love your product?
We all know that it's not always easy to tell whether or not customers are going to love your product. Is it the right time? Is it the right place? Is it the right price? How do you know if your customers love your product?
The answer is simple: listen to them. The easiest way to test this is by asking them. You can do this in person, in a survey, or even through social media. If you ask them directly if they like the product and would recommend it to others, they'll tell you.
But there's another way to find out if people really love your product: look at their behavior! If your customers love it, they'll tell you.
It's that simple. If a customer loves your product, they're going to tell their friends about it and come back for more. But how do you find out if your customers are happy?
1. Try asking them! Put up a survey on your website or send out a quick email with a link for the survey in it. You can also ask for feedback in person (though this isn't always possible). When you're talking with someone who just bought from you, ask them how they liked the experience and what they'd change if they could. Most people will be happy to answer these questions!
2. Look at social media! When people are truly passionate about something, they'll talk about it. They'll share it on Facebook and Instagram. They'll leave reviews. And they'll use their own social networks to spread the word about how much they love what you're selling.
3. Don't forget about reviews! If someone has left a review on any site where they purchased from you (like Amazon or Etsy), look at their comments there—they might have mentioned something about how much they love
4. Look at how often they purchase from you - do they come back again and again? If so, then chances are high that they really dig what you're offering!